New Life Scientific's Refurbishing Process: Ensuring Quality and Reliability
At the core of New Life Scientific, Inc. is our mission to move your science forward by ensuring your access to quality, lab-grade used equipment. Used equipment can save laboratories, research facilities, hospitals and universities hundreds or thousands of dollars every year, stretching budgets to make the most of what they have. However, buying from an unreliable source can ultimately cost you more and decrease the quality of your results. That is why we have established a comprehensive selection of refurbished scientific equipment you can trust.
Since 2014, our focus has been perfecting the refurbishment process so buyers like you can find the right instruments for the right price without sacrificing integrity. You have a right to know how we do it — take a look at the details of our refurbishing process and quality control measures.
Ensuring Quality and Reliability
At the core of New Life Scientific, Inc. is our mission to move your science forward by ensuring your access to quality, lab-grade used equipment. Used equipment can save laboratories, research facilities, hospitals and universities hundreds or thousands of dollars every year, stretching budgets to make the most of what they have. However, buying from an unreliable source can ultimately cost you more and decrease the quality of your results. That is why we have established a comprehensive selection of refurbished scientific equipment you can trust.
Since 2014, our focus has been perfecting the refurbishment process so buyers like you can find the right instruments for the right price without sacrificing integrity. You have a right to know how we do it — take a look at the details of our refurbishing process and quality control measures.
How Does New Life Scientific Refurbish Equipment? A Detailed Step-by-Step Guide
Only instruments from reputable manufacturers make the cut for our refurbishing program, so you can find names you trust alongside our seal of approval. We take our commitment to our customers seriously by setting strict internal standards that meet or exceed applicable regulatory guidelines. If the product meets our high bar, it moves forward into our detailed process, wherein every inch is reviewed and tested against industry best practices.
1. Procurement and Initial Evaluation
Our selection of used laboratory equipment comes from labs and facilities across the world. We make it easy for them to sell the tools they no longer need or trade in the old for something new (to them). They get to free up space for new workflows, and we get to expand our selection so buyers like you can sustainably procure what you need.
If you'd like to sell your equipment, you can submit an online form with images and specifications of your unit. Our purchasing team will review your submission, research current market demand and evaluate the equipment’s condition and resale potential. With this information, our team can determine a fair offer price. If more details are needed, we will reach out to you directly.
You can also trade in your equipment when purchasing items from us. Similar to our purchasing process, you can submit an online form with details about your instrument, and our team will conduct the same steps to thoroughly review your item and make an offer. If you approve, the value is applied toward your purchase. After payment is completed, we ship your new equipment and arrange for the secure pickup and transport of your traded item.
2. Repair and Component Replacement
Once we've purchased the used equipment and it arrives at our facility in Cridersville, Ohio, it can move on to our repair and replacement stage. While products with major defects fall short of our standards, minor issues are fixable during our repair and replacement stage. Even the most well-kept instruments eventually show signs of wear, and we take care of that by repairing parts where we can and replacing essential features with entirely new machinery. We source parts like belts, filters and electrical components from some of the most trusted names in scientific equipment.
Once they're installed and the repairs are complete, we test, adjust and retest until the product works like new. Our testing process replicates some of the most extreme standards common in the laboratory, so we can confirm its effectiveness in your operations.
3. Cleaning and Cosmetic Refurbishment
Finally, our technicians take a step back and look at the big picture. First, we clean every part of the equipment, whether it's a simple glass flask or a complex liquid handling device, to remove contaminants. Then, we focus on any cosmetic blemishes and fix them so they look as close to a new model as possible. After a final check that everything is in good condition, we are finally ready to list the product online for you to purchase or trade in your own tools.
New Life Scientific's Technician Checklist: Maintaining Transparency and Accountability
Equipment inspection is perhaps the most critical part of our refurbishment process, as it is where we go through every part and feature with a fine-tooth comb. This is when we separate the useful from the damaged so we can ensure the quality of the equipment is unmatched.
Our checklists are highly specific and customized to the equipment types we accept, ensuring we catch the smallest details that can make or break your operations. This checklist includes:
- Mechanical inspection: The moving parts of any machine are the ones most likely to show signs of wear and tear. That is why they are some of the first places we analyze for resale suitability. We update or replace these parts on most products, so you can look forward to the longest lifespan possible and avoid premature servicing needs.
- Electrical testing: If the product has any electrical components, we look at the full wiring system to look for any potential hazards and make sure they align with current safety standards.
- Software calibration: Following the hardware evaluation, we look inward to the software and firmware. We will install any necessary system updates and recalibrate the machine so it is ready for operation when you receive it.
- Performance testing: Once we make sure all the systems are up to date, we can move on to performance testing. We use the product's original specifications to create procedures that prove the refurbished product works as well as the original.
- Additional observations: As the technician works through their checklist, they will make detailed notes about any observations and updates they make to the product, creating a documented history for future buyers and servicers. NLS technicians are trained to be as specific as possible and to explain their reasoning where necessary.
- Technician information: Our technicians take pride in their work and hold themselves accountable. Every report includes the technician's name and the date of the inspection for your peace of mind.
These checklists and reviews are available upon request for any party interested in purchasing our used equipment. When you contact us for a quote, let us know if you'd like to see the refurbishing checklist, and we will send it to you right away. We can even review the details with you so you can gain a complete understanding of the product before you buy.
WE SHIP WORLDWIDE
Many of our international orders have custom-built wooden crates to fully enclose them during shipping.
Please contact us for accurate shipping charge
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Why Choose New Life Scientific?
New Life Scientific puts your best interests first by making the equipment you need as affordable as possible. Our customers pay up to 95% less than they would when buying the same products new. From small labs experimenting for fun to major contributors of scientific excellence, we take your work seriously and provide exceptional services that deliver reliable results through:
- Experienced technicians: Every NLS technician has experience working with specialized scientific equipment, and we assign them refurbishment projects based on their expertise. They also stay up to date on industry regulations and best practices.
- Rigorous quality control measures: Along with our technician checklists, each product goes through multiple levels of expert evaluation so that we catch every defect and detail that needs our attention. And because we're committed to delivering the highest quality of results, we use some of the most precise and accurate equipment available to test and recalibrate our used instruments.
- An impressive warranty: Your purchase is always protected by our extensive warranty. We truly care about your satisfaction and will do everything within our power to correct errors, repair damage or replace your purchase entirely.
- Continued support: Once you buy, our team stays available to assist you with troubleshooting, general inquiries and servicing. We understand the stress that can come from learning new equipment — all you have to do is reach out, tell us what you need and let us guide you to the answer.
- Customer satisfaction: Many of our clients choose us for all their scientific equipment needs because they know from experience that we deliver exactly what they need. Furthermore, we respond to inquiries within 24 hours, allowing us to keep the buying process moving so you can take advantage of our products sooner.